Reviews

I’ve been using Burrell Plumbing for over thirty years and they provide great service. They are my go to when we have any plumbing or heating issues

I had a good experience with Berkell the two times I used them. Good results and prices given in advance.

This is the best plumbing company in Marin in my opinion, Jake (owner) truly cares about his community and has excellent employees that are highly trained, as well as compassionate & highly competent. I met Jake in '09 when 1st moved here…

I know that when call Burkell the job will be done efficiently professionally and on time..

they are the best!

I had two technicians come on Friday, one to service my furnace and one to look into an issue with my dishwasher draining. Helpfully both appointments were scheduled during the same time window. The technicians were courteous, knowledgeable…

On time and nice men

A Southern Marin institution! We've watched Jake and his staff consistently provide great plumbers and excellent service. Thanks to Trent for the most recent work.

I am thrilled to find a plumber who is skilled, careful, and whom I feel I can trust. Kyle from Burkell replaced a faucet in my kitchen. My almost new touch faucet was garbage. Do not buy a touch faucet! He took his time and did excellent …

Easy to book an appointment, showed up on time, very professional, and I'm very happy with the work.

Very pleased with the installation of a new shower valve. Approximately four hour job performed by Rolf required removing wallboard in order to avoid cracking tiles. Neat, efficient and accomplished with little disruption. Rolf accommodated…

I had the Backflow Prevention System tested as a new customer

The response time was fast. The booking was easy. The work was performed promptly. The technician was polite. The price was competitive. Highly recommended.

Ahead of schedule, knowledgable, efficient, polite--and a fair price for service. I will certainly be a returning customer.

Burkell Plumbing came out quickly to check my furnace and did a thorough job and the summary details were emailed to me. The technician was very informative and provided excellent service! Thank you!

Very knowlegeable and helpful with the problem. Would recommend this company again.

Burkell’s went above and beyond for us. When the heat broke a day before the baby was due, they had the manager out to our house and fixed the problem within an hour. Amazing service! Thank you.

On time, knowledgeable, listened and addressed the issues we had

Love Burkell Heating and Plumbing for all my home services ! I have been a customer for over 20 years.

I'm renting my house and a toilet was running. I was unavailable to visit myself. I called Burkell and they visited my home and fixed it without my presence, even though they'd never visited before. They gave a clear description of the …

Prompt efficient service as always !

Burkell installed a heat pump for me in 2021. It has worked great for heating and cooling my house in Novato. When I tried to install a smart thermostat I managed get stuck and couldn’t finish install. Burkell was very responsive and came …

Prompt professional service. Reasonable charge.

Came in an emergency, were efficient and set things right. Definitely would use them again.

Burkell Plumbing has the best customer service. Their plumbers are smart, efficient and very accommodating. We will absolutely refer their business along and request their services as needed in the future. Thank you!

Very nice guy came in & fixed the problem immediately...while making no mess at all. He was very polite, explained the problem (a broken piece), repaired it quickly & left. Perfect!

trent was professional, kind, and did great work! it's clear that he loves his job and does it well. burkell was able to get me on their schedule quickly and address my problem. grateful for their service, and grateful to trent for the …

came when asked and nice fellow.

Our service person did a great job! He was extremely professional, knowledgeable and efficient, and most importantly we have a working furnace now. Thanks!

Plumber was professional, respectful of personal property and explained what was needed to fix leak & replace faucet. Equally as important, arrived on time and accurately accessed repair time.

Burkell through 20+ years has been so helpful to our home and most recently responded within 24 hours when a backflow valve jammed and we were without house water. Rolf was careful to check if other secondary problems had occurred. A new …

We had a wonderful experience with Burkell. From the estimate through the completed work, Burkell was very easy to communicate with, prompt, and seemed to only give us what we really needed without upselling at all. We will definitely work …

Burkell Plumbing has been serving our church and home for a long time. Very professional and timely.

Just want to tell you Sebastian was a terrific plumber. Went right to work, explained the problem and fixed it plus answering all my questions. Thank you!

One cheerful, competent professional person came within hours of our call and fixed both a toilet and a furnace and befriended the dog, too. Thanks, Burkell!

Excellent service and they answer your phone calls to set an appointment!

Very satisfied with the work that was done recently

Keith did a fabulous job installing my new tankless water heater! It was also a great value as I got several other bids. Highly recommend Burkell!

Fernando was excellent.

They are great!

Great work done, helpful, and honest.

Professional and efficient

As always Burkell did a fantastic job with a difficult problem. Keep Trent, he’s the best.

Rolf was clearly the best plumber I have ever had! When I called to schedule an appointment I was sure the work would take all day. Instead it took about an hour! The leak was under the house in the crawl space and I thought it was in …

We had two plumbing problems yesterday and both Rolf and Keith are excellent examples of professional service Thanks

Replaced a very old water heater, in the process fixing an issue with the old install. Have used them for years. Always great service

Great company! Always responsive and knowledgeable. We have worked with Burkell for at least 25 years for two homes and love working with them. Highly recommend!

90 yr old house with severe stopped drain. New problem discovered while he es in area, so he came same day because he knew we had house guests.

Keith was terrific! On time, knowledgeable and efficient.

Been using Burkell for 30 years. They are professional, on time and do high work

Contacted Burkell for an issue with my tankless water heater and kitchen faucet; neither was an emergency. An appointment was scheduled for the following day. Trent showed up within the given window. He went right to work. The tankless …

Plumber visit for estimate on plumbing work to be done 265 Donahue St. Sausalito, CA 94965…,.

Immediate response, on time, and great work repairing our washing machine. Very professional!

Chris was outstanding. Very personable, really knowledgeable, and happy to do further research and counsel us on developing technology that we're interested in (electric tankless water heaters). He prioritized the longterm picture and won …

I have used Burkell Plumbing (Sausalito) in the past for my house heater. They came again today, this time for a 12 year old hot water heater. As usual, they are the nicest people! Got a call early this morning asking if Chris could come …

We have been regular customers of Burkell Plumbing for over 3 decades. The owner, Jake, is honest and well liked by his employees, according to Fernando, an experienced, knowledgeable and charming plumber who came to fix our kitchen faucet…

They were so good I didn’t even know they were here. Kudos!

I have used Burkell Plumber service for years. From the initial phone call to the completion of the job, everything was handled professionally and efficiently.

The plumber arrived on time and was very friendly and knowledgeable. He …

I’m sure he gave me his name (I forgot) but what I liked is he got down to business, had to go back to shop to get parts, came back

and repaired in no time. I like that when svc. people come in, do the job, give you the price and leave. …

Plumber arrived ahead of time which gave me time for other chores. Plumber was the soul of courtesy. Fixed the issue and provided advice to eliminate repeat problems. Receptionist delightful to work with in arranging service.

The area was spotless

Great job. Friendly, professional staff. I High recommend Burkell Plumbing!

Excellent as usual. Our go to company. 27 years for us on plumbing (including 2 water heaters, Toto toilets, faucets in kitchen and baths) HVAC (furnace and air conditioning) Thanks for yet another great job!

Happy to give five stars. Good service all around. I appreciate good service techs and they were and fixed the leak so we could use our shower again. Our pipes are 60 plus years old and some of it needed to be replaced.

This is the 3rd or 4th time I've used Burkell and I cannot say enough positive things about this business, and the people who work there and own it. Fernando and Ralph installed a hot water heater yesterday and they did a great job; on …

Excellent service and reliable.

I’ve used Burkell Plumbing for years.

Was not there a friend was.

Ruben was great, and so was the office staff who cheerfully rescheduled our visit several times.

Burkell is our go-to company for all things plumbing. Scheduling is easy, they always get someone out quickly, and their work is exemplary.

This was my annual call to have a plumber come snake my kitchen sink drain. I always use Burkell for all my plumbing needs. The guys are great. Very knowledgeable. Good prices. I never feel like I’m getting the hard sell. This time was no …

Repaired furnace

They were great! Going to only use them from now on!

Great guys, great service!

Diagnosed the issue with our tankless water heater. Quick response – Hot H2O is back!

We have them come every year to perform a safety performance check on our American Standard HAVC that they installed 10 years ago.

Burkell Plumbing responded promptly to a sewer backup. The office staff was friendly and helpful and the field guys were professional and solved the problem quickly. I would highly recommend.

The experienced plumber and apprentice did an excellent job in replacing old leaking drain pipes with the least amount of issues.

The work went very smoothly with no damage to the adjoining walls and sink pedestal. The fees charged were …

Fernando from Burkell was honest and diagnosed a problem with my very expensive tankless water heater replaced by a different plumber whose level of service was zero when I told them I had a problem. Five stars for Fernando, I wish I used …

Very efficient and fast replacement or Hot Water Heater, 50 gallon! ❤️❤️❤️

Sébastien showed up early and asked a

few questions and then did a very professional and quick job.

Have been using Burkell Plumbing for 20 years very responsive honest fair pricing show up when they say they’re going to great company

From office staff to plumbers at site everything has always run smoothly. I manage several properties and use Burkell for all our plumbing needs. Prompt, courteous and professional.

Always good work but pricey:)

Jesse was on time, knew exactly what the issue was with our furnace and fixed it on the spot. We’re always impressed with Burkell Plumbing’s efficiency, honesty and outstanding work. Recommend 100%!

Recently I had several items to repair. Guillermo was just wonderful. He knew what he was doing and worked efficiently, but what I liked most was his personality. He is genuine and such a nice guy.

I will ask for him in the future whenever …

They came, did what was asked at a fair price, cleaned up and left.

On time, skilled and efficient, courteous and funny. In and out in 1/2 hour. Great job.

The gentleman who came to fix my air conditioning unit was prompt , polite , professional .

Jacob was amazing! They were incredible and highly responsive. They came quickly in a time of crisis when my water heater exploded and I had water gushing like a fountain on a holiday weekend. No one else would come. They did a phenomenal …

Diagnosed and Replaced twin shower faucets that were clogged up with new single faucet controller. Required some tile sawing and larger cover plate. Outcome was successful. Pressure restored. No problems since.

They were very responsive. They came the next morning. We had a leak in our irrigation system which required replacement of pipes, repair of system and set up of new system. Their price was reasonable, they had all the parts with them and …

Burkell came out on time, diagnosed the problem, told me it was not an emergency and that I could monitor it and get it fixed later if needed. It was really nice to not be "pressure" sold on something I may not need and given an honest …

Prompt, polite and competent.

Air-conditioning problem,Great service, found and corrected problem. Great knowledge of product, and easy to work with.

As a homeowner and landlord Burkell has been my go-to for repairs and new construction. Highly recommended.

Got same day service. Prompt efficient and friendly, as always. Have used them for years.never disappointed.

Burkell Plumbing are honest & professional. I’m glad they service my area.

We have a Pureonics water filter. It needed to be serviced or replaced. We had another company (starts with an O) that came out promptly at the appointment time. The tech looked at the unit, said he didn’t know much about water filters. He …

They know their plumbing. And they are always responsive and ready to help!

We have used Burkell for the last few years for the water backflow test required by the county. Burkell couldn't have made it easier or more efficient.

excellent service as always! this is the go to company for Marin. very pleased every single time!

Prompt, CLEAN FRIENDLY KNOWLEDGEABLE